Terms of sale

Second Look Advisory Limited, company number 17520275, registered in England and Wales, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Contact hello@secondlookadvisory.co.uk.

1. First Check — free automated desk-based risk flags.
2. First Check Report (PDF) — £20
3. Site Constraints Plan — £95
4. Desktop Study — Lite — £250 and Desktop Study — Full — £495
5. Site Visit & Report — £395–£1,100; Remote Site Walkaround — £295; Advisory Support — £75/hr; Ongoing Advisory Retainer — £450/mo; Project Management — 4–7%
6. Document templates (digital downloads) — £15–£95

We are not a surveyor, solicitor, conveyancer, valuer, planning consultant or structural engineer. Reports and advice are desk-based and do not replace a measured survey, legal searches, a flood risk assessment, a site investigation or professional advice. Specialist survey work is referred to third parties.

No VAT is charged. Payments are taken by Stripe; we do not hold card details. Digital products (reports, plans, templates) are sold to UK customers only.

Digital content is supplied after payment. Consumers have a 14-day cancellation right for distance purchases, but where you ask us to supply digital content immediately and acknowledge you lose the right, it ends when supply begins. Checkout asks for this request and acknowledgement.

Consumers may cancel within 14 days. If you ask us to start within that period and then cancel, you pay for work done up to cancellation. Site visit dates and travel bands are agreed at booking.

If a report is faulty or a check failed to run correctly, we will issue a corrected report or a refund. Your statutory rights are not affected.

Each report records data as retrieved on the date shown and is not updated if a source later changes.

For consumers, we are responsible for foreseeable loss caused by our breach; we do not exclude liability where it would be unlawful to do so. For business customers, liability is limited to the fees paid for the service concerned and excludes indirect loss and loss of profit.

Reports use public datasets reproduced under their licences; see Data sources.

See Corrections & complaints.

We may update these terms; the version that applies is the one you agreed to at checkout (this version: 2026-10-draft1). These terms are governed by the law of England and Wales. Consumers in Scotland or Northern Ireland may use their local courts.